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Solutions Architect·Systems Analyst · Technical Product Owner

I turn ambiguous stakeholder needs into software that ships.

Business/Systems Analyst and Solutions Architect with 9+ years across banking, luxury e-commerce, mobile consumer products, enterprise CRM, and iGaming. Comfortable owning discovery, refinement, API design, and cross-team facilitation.

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Work

Roles and projects from the CV — what I owned, who I worked with, and what shipped.

Experience

2022 — Now

ACTUM Digital

Solutions Architect Associate · Prague, Czech Republic

  • Lead requirements and solution analysis for Christie's.com (leading auction house, ~2 req/s), coordinating 10–15 engineers and 4–5 business stakeholders across React, .NET, Elasticsearch, Sitecore, AWS, and Azure.
  • Run refinement sessions, decompose epics into implementable slices, and author Gherkin acceptance criteria that drive downstream development.
  • Introduced User Story templates now adopted across the Digital group; documented previously undocumented as-is architecture; contributed to OpenSearch → Elastic Cloud migration and Braze SDK integration for web personalisation.
  • Auction
  • e-commerce
  • AWS
  • Azure
  • Sitecore
  • Elasticsearch

2021 — 22

Slotegrator

Business Analyst · Prague, Czech Republic

  • Owned analysis and documentation for 20+ payment-provider integrations; ran discussions with foreign providers' stakeholders; mapped API contracts and authored Postman collections that unblocked developers and QAs.
  • Introduced an SRS template that reduced time-to-market on team-owned features by ~20–30%.
  • Payments
  • iGaming
  • API contracts
  • Postman
  • SRS

2020

Azimut Labs (alabs.team)

Business Analyst · Almaty, Kazakhstan

  • Analyst on a portfolio that shipped 2 iOS, 2 Android, and 2 web apps in one year, reaching 1–2M monthly active users; ran prioritisation workshops and decomposed epics into work-ready stories.
  • Designed REST / BFF endpoints; produced BE requirements, clarified FE specs, coordinated with design, ran stakeholder demos, and participated in UX discovery.
  • Mobile
  • Web
  • REST / BFF
  • UX discovery

2018 — 19

Prime Source

Project Manager · Almaty, Kazakhstan

  • Delivered banking back-office products to ~22 banks with ~10 integrations to banks' internal systems; owned contracts, planning, technical specifications, UAT, and release scheduling with a shared pool of 15 developers.
  • Promoted to Project Manager from a probationary Account Manager role in the Tech Support team.
  • Banking
  • Integrations
  • UAT
  • Planning

2017

Avrora Holding

Internal Application Manager · Almaty, Kazakhstan

  • Supported ~500 users of the Adempiere ERP/CRM across Kazakhstan, Russia, and Belarus.
  • Triaged JIRA requests, prioritised and assigned tickets, and personally resolved workflow and reporting issues with admin access; fixed small bugs in JasperReports (Java) and PostgreSQL.
  • ERP / CRM
  • JIRA
  • PostgreSQL
  • JasperReports

Selected projects

QazPost SuperApp

Systems Analyst · Kazakhstan

Systems Analyst on Kazakhstan's national postal service consumer super-app.

  • Postal
  • SuperApp
  • Systems analysis

AstroCRM

Product Manager

Product Manager for a custom CRM built with a small team.

  • CRM
  • Product

polypark.kz

Product & Experience Manager · Kazakhstan

Product & Experience Manager for an educational platform.

  • Education
  • Product
  • Experience

How I work

  1. 01

    I start with the problem, not the ticket.

    I sit with stakeholders until the goal, the users, and what success looks like are clear — then I decide what belongs in a story, an SRS, or a diagram.

  2. 02

    I make work implementable.

    Epics become slices. Acceptance criteria are Gherkin. Refinement is a working session that unblocks engineers and QAs, not a readout of a backlog.

  3. 03

    I bring a point of view on the solution.

    I will say what I think the right cut is — API shape, sequence, what we should not build — and you still make the call. You will not be deciding alone.

  4. 04

    I adapt to how the team ships.

    Scrum, JIRA, Miro, the stack you already have. I fit the rhythm and the tools instead of installing a process on top of yours.

Capabilities

For teams that need signed-off scope

Discovery and requirements

Workshops, user stories, Gherkin acceptance criteria, and SRS — turning ambiguous stakeholder needs into work that development can pick up.

  • Discovery
  • User Stories
  • Gherkin ACs
  • SRS
  • Workshop Facilitation

For teams that need a bridge to engineering

Solution design and delivery

REST/BFF design, sequence and architecture diagrams, cloud platforms, and Scrum facilitation across the people who have to live with the design.

  • REST / BFF
  • Architecture Diagrams
  • AWS
  • Azure
  • Scrum

About

I'm a Business/Systems Analyst and Solutions Architect based in Prague.

I've spent 9+ years turning ambiguous stakeholder needs into shipped software — across banking, luxury e-commerce, mobile consumer products, enterprise CRM, and iGaming. That includes 20+ payment-provider integrations and analyst work on products serving 1–2M active users. AWS-certified (Solutions Architect Associate). I own discovery, refinement, API design, and the conversations between business and engineering.

What I work with

  • Discovery
  • User Stories
  • Gherkin ACs
  • SRS
  • Workshop Facilitation
  • REST / BFF
  • Architecture Diagrams
  • Postman
  • AWS
  • Azure
  • Elastic Cloud
  • Sitecore CMS
  • Braze
  • Scrum
  • JIRA
  • Confluence
  • Miro
  • Figma
  • Auction / e-commerce
  • Fintech / Banking
  • iGaming
  • Postal
  • ERP / CRM

Education

  • MSc Computer Systems & Software EngineeringInternational IT University, Almaty · Sep 2017 – Jun 2019
  • BSc Information SystemsInternational IT University, Almaty · Sep 2013 – Jun 2017

Certifications

  • AWS Certified Solutions Architect – AssociateAWS · Sep 2023 – Aug 2026 · MG8QQ72CVFR11TW8
  • AWS Certified Cloud PractitionerAWS · May 2023 – Aug 2026 · 4SX32CDKWNFE17S0
  • Braze Certified PractitionerBraze · Jan 2025 – Jan 2028

Languages

  • Kazakhnative
  • Russiannative
  • Englishprofessional
  • Czechlearning

Contact

Open to Solutions Architect, Systems Analyst, and Technical Product Owner roles in Prague and EMEA. If the problem is messy and the product has to ship, write to me.